Order & Customer Support Specialist - Hybrid Growth

ABB; Sabbio Bergamasco; Ibrido; EUR 36.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work options

Meal allowance

Descrizione del lavoro

ABB in Lombardia, Italy, is seeking a Full-time, on-site Sales Support role with hybrid options to assist customers with technical, order, and payment-related inquiries. You will coordinate with Sales, Operations, and Supply Chain teams to ensure end-to-end handling and high customer satisfaction.

You will rely on Excel daily and leverage Power BI; SAP knowledge is a plus. Fluency in Italian and English is required, with a degree in Economics as the educational foundation.

Competenze

• Bachelor’s or Master’s degree in Economics.
• Proficiency in Microsoft Excel.
• Knowledge of Power BI is a strong plus.
• Knowledge of SAP is a plus.

Mansioni

• Provide technical, order, and payment-related assistance to customers.
• Coordinate with relevant stakeholders to obtain complete case ownership.
• Improve customer satisfaction through proactive communication and problem solving.
• Prepare and analyze regular statistics (e.g., forecast) and track sales performance.

Conoscenze

Italian language

English language

Problem solving

Cross-functional collaboration

Formazione

Bachelor’s or Master’s degree in Economics

Strumenti

Excel

Power BI

SAP

Descrizione del lavoro

ABB in Lombardia, Italy, is seeking a Full-time, on-site Sales Support role with hybrid options to assist customers with technical, order, and payment-related inquiries. You will coordinate with Sales, Operations, and Supply Chain teams to ensure end-to-end handling and high customer satisfaction.

You will rely on Excel daily and leverage Power BI; SAP knowledge is a plus. Fluency in Italian and English is required, with a degree in Economics as the educational foundation.