Sales & Customer Care Intern - Lead, Convert & Delight

Artemest; Lombardia; Hybrid; EUR 8,900 - 13,000; Full time

Job summary

Artemest in Lombardy, Italy is seeking a motivated Sales and Customer Relationship Intern to join our team. You will support presales activities, convert incoming leads, and help maximize order value while delivering excellent service.

You will handle customer inquiries by email and phone, interact with suppliers to fulfill requests, and work with Logistics, Catalogue Management and Technology to ensure outstanding customer experience.

Qualifications

• Motivated, organized and self-starter candidate for Sales & Customer Relationship Intern.
• Experience in customer service or sales is a plus.

Responsibilities

• Manage presales to convert incoming sales leads and boost order value.
• Handle daily customer care: inquiries and requests via email and calls.
• Coordinate with suppliers to fulfill customer requests.
• Collaborate with Logistics, Catalogue Management and Tech to ensure great CX.
• Design and implement customer loyalty and retention initiatives.
• Evaluate internal processes and propose improvements.

Job description

Artemest in Lombardy, Italy is seeking a motivated Sales and Customer Relationship Intern to join our team. You will support presales activities, convert incoming leads, and help maximize order value while delivering excellent service.

You will handle customer inquiries by email and phone, interact with suppliers to fulfill requests, and work with Logistics, Catalogue Management and Technology to ensure outstanding customer experience.