Luxury Customer Success Specialist

Artemest S.r.l.; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Artemest S.r.l. seeks a motivated Customer Success Associate in Milan to manage the full order lifecycle and enhance customer support. This role involves coordinating with Italian artisans and providing tailored solutions while ensuring operational excellence.

The ideal candidate will cultivate strong relationships, manage inquiries, and resolve complex issues to offer a luxury-level experience. Collaborating across teams, you will engage with customers proactively, making impactful contributions in a dynamic international setting.

Competenze

• Motivated, organized, and proactive individual.
• Ability to manage order lifecycle and customer inquiries.
• Strong problem-solving skills.

Mansioni

• Serve as the primary point of contact for customers.
• Manage the full order lifecycle with precision.
• Handle complex after-sales cases and client assistance.

Descrizione del lavoro

Artemest S.r.l. seeks a motivated Customer Success Associate in Milan to manage the full order lifecycle and enhance customer support. This role involves coordinating with Italian artisans and providing tailored solutions while ensuring operational excellence.

The ideal candidate will cultivate strong relationships, manage inquiries, and resolve complex issues to offer a luxury-level experience. Collaborating across teams, you will engage with customers proactively, making impactful contributions in a dynamic international setting.