Rooms Division Lead — Front Office & Housekeeping

Falkensteiner Hotels & Residences Italy; Jesolo; In loco; EUR 23.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

All-inclusive onboarding

Career development

Falkensteiner Academy

Employee hotel rates

Descrizione del lavoro

Falkensteiner Hotel & Spa Jesolo is seeking a Rooms Division Supervisor to lead Front Office and Housekeeping and oversee daily operations. You will implement standards, manage guest relations, and coordinate budgets and forecasts in a dynamic, international hotel group.

The ideal candidate has several years in front office and/or housekeeping, fluent German and English, and strong Protel skills, with a professional appearance and a service-oriented mindset.

Competenze

• Several years of work experience in the front office and/or housekeeping.
• Completed vocational training in the hospitality
• Excellent German and English skills; additional languages are desirable
• Excellent Protel skills
• Excellent leadership qualities; attention to quality; highly flexible
• Perfect and professional appearance and outstanding communication skills
• Being of service is your calling
• Together with your team, you will ensure that our hotel guests receive the best possible service

Mansioni

• Manages the entire Rooms Division Department (Front Office and Housekeeping)
• Coordinates the operational day-to-day business
• Develops, implements, and monitors standards
• Represents the house, guest assistance, and complaint management
• Prepares budgets, forecasts, and reports
• Cost and quality management
• Professional personnel management and development
• Productivity and employee work schedule planning
• Maintains and tends to the various systems involved in the operations of an international hotel group
• Works closely together with the general director

Conoscenze

Front Office

Housekeeping

German language

English language

Protel

Leadership

Flexibility

Guest service

Formazione

Hospitality training

Descrizione del lavoro

Falkensteiner Hotel & Spa Jesolo is seeking a Rooms Division Supervisor to lead Front Office and Housekeeping and oversee daily operations. You will implement standards, manage guest relations, and coordinate budgets and forecasts in a dynamic, international hotel group.

The ideal candidate has several years in front office and/or housekeeping, fluent German and English, and strong Protel skills, with a professional appearance and a service-oriented mindset.