Rooms Division Supervisor (m/f/d)

Falkensteiner Hotels & Residences Italy; Jesolo; Presencial; EUR 23.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

All-inclusive onboarding

Career development

Falkensteiner Academy

Employee hotel rates

Descripción de la vacante

Falkensteiner Hotel & Spa Jesolo is seeking a Rooms Division Supervisor to lead Front Office and Housekeeping and oversee daily operations. You will implement standards, manage guest relations, and coordinate budgets and forecasts in a dynamic, international hotel group.

The ideal candidate has several years in front office and/or housekeeping, fluent German and English, and strong Protel skills, with a professional appearance and a service-oriented mindset.

Formación

• Several years of work experience in the front office and/or housekeeping.
• Completed vocational training in the hospitality
• Excellent German and English skills; additional languages are desirable
• Excellent Protel skills
• Excellent leadership qualities; attention to quality; highly flexible
• Perfect and professional appearance and outstanding communication skills
• Being of service is your calling
• Together with your team, you will ensure that our hotel guests receive the best possible service

Responsabilidades

• Manages the entire Rooms Division Department (Front Office and Housekeeping)
• Coordinates the operational day-to-day business
• Develops, implements, and monitors standards
• Represents the house, guest assistance, and complaint management
• Prepares budgets, forecasts, and reports
• Cost and quality management
• Professional personnel management and development
• Productivity and employee work schedule planning
• Maintains and tends to the various systems involved in the operations of an international hotel group
• Works closely together with the general director

Conocimientos

Front Office

Housekeeping

German language

English language

Protel

Leadership

Flexibility

Guest service

Educación

Hospitality training

Descripción del empleo

Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition.

We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as:

Rooms Division Supervisor (m/f/d)

YOUR TASKS:

• Manages the entire Rooms Division Department (Front Office and Housekeeping)
• Coordinates the operational day-to-day business
• Develops, implements, and monitors standards
• Represents the house, guest assistance, and complaint management
• Prepares budgets, forecasts, and reports
• Cost and quality management
• Professional personnel management and development
• Productivity and employee work schedule planning
• Maintains and tends to the various systems involved in the operations of an international hotel group
• Works closely together with the general director

YOUR PROFILE:

• Several years of work experience in the front office and/or housekeeping areas
• Completed vocational training in the hospitality
• Excellent German and English skills; additional languages are desirable
• Excellent Protel skills
• Excellent leadership qualities; attention to quality; highly flexible
• Perfect and professional appearance and outstanding communication skills
• Being of service is your calling
• Together with your team, you will ensure that our hotel guests receive the best possible service

OUR BENEFITS:

• All- inclusive onboarding program for a smooth start
• Wide range of career and development possibilities within a fast growing hotel group
• Active contribution in a dynamic work environment
• Variety of training within our in-house Falkensteiner Academy
• Enjoy your holiday in the best hotels to special employee conditions

For this position we offer a gross monthly salary from € 1.817,70 x 14 salary payments per year (in accordance with the National Collective Labour Agreement (CCNL) applicable to the Tourism and Hospitality Industry), with the possibility of a higher remuneration depending on qualifications, competencies, and professional experience.

CONTACT:

Falkensteiner Hotel & Spa Jesolo

Piazza Le Corbusier, 6

• I- 30016 Lido di Jesolo (VE) - Italy