Rooms Division Supervisor (m/f/d) Jesolo, Italien

Falkensteiner 62 & Spa; Venezia; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Onboarding program

Falkensteiner Academy training

Career development

Job summary

Falkensteiner Hotel & Spa Jesolo is seeking a Rooms Division Supervisor to lead Front Office and Housekeeping, coordinating daily operations.

You have years of experience in front office or housekeeping, vocational hospitality training, German and English fluency, Protel skills, and strong leadership.

We offer onboarding, Falkensteiner Academy training, career development, and a competitive package: gross €1,817.70 monthly with 14 payments, depending on qualifications.

Qualifications

• Several years of work experience in front office and/or housekeeping.
• Completed vocational training in hospitality.
• Excellent German and English skills; additional languages desirable.
• Excellent Protel skills and leadership qualities.

Responsibilities

• Manages the Rooms Division (Front Office and Housekeeping).
• Coordinates day-to-day operations and implements standards.
• Represents the house in guest assistance and complaint handling.
• Prepares budgets, forecasts, and reports; manages costs and quality.
• Leads and develops personnel; schedules and productivity planning.
• Works with general director on operations.

Skills

Leadership

Protel

German language

English language

Guest service

Education

Hospitality vocational training

Tools

Protel

Job description

Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition.

We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as:

Rooms Division Supervisor (m/f/d)

YOUR TASKS:

• Manages the entire Rooms Division Department (Front Office and Housekeeping)
• Coordinates the operational day-to-day business
• Develops, implements, and monitors standards
• Represents the house, guest assistance, and complaint management
• Prepares budgets, forecasts, and reports
• Cost and quality management
• Professional personnel management and development
• Productivity and employee work schedule planning
• Maintains and tends to the various systems involved in the operations of an international hotel group
• Works closely together with the general director

YOUR PROFILE:

• Several years of work experience in the front office and/or housekeeping areas
• Completed vocational training in the hospitality
• Excellent German and English skills; additional languages are desirable
• Excellent Protel skills
• Excellent leadership qualities; attention to quality; highly flexible
• Perfect and professional appearance and outstanding communication skills
• Being of service is your calling
• Together with your team, you will ensure that our hotel guests receive the best possible service

OUR BENEFITS:

• All- inclusive onboarding program for a smooth start
• Wide range of career and development possibilities within a fast growing hotel group
• Active contribution in a dynamic work environment
• Variety of training within our in-house Falkensteiner Academy
• Enjoy your holiday in the best hotels to special employee conditions

For this position we offer a gross monthly salary from € 1.817,70 x 14 salary payments per year (in accordance with the National Collective Labour Agreement (CCNL) applicable to the Tourism and Hospitality Industry), with the possibility of a higher remuneration depending on qualifications, competencies, and professional experience.

CONTACT:

Falkensteiner Hotel & Spa Jesolo ***** Piazza Le Corbusier, 6 · I- 30016 Lido di Jesolo (VE) - Italy