Rome Study Abroad Coordinator – Flexible Schedule

Institute For Study Abroad; Roma; On-site; EUR 22,000 - 27,000; Full time

Benefits offered by this job

Flexible work arrangements

Appreciation for work/life balance

Professional development opportunities

Job summary

IFSA (Institute for Study Abroad) in Rome, Italy, seeks a Student Experience Coordinator for Spring 2027. The role provides academic and cultural support to study abroad students, organizes co-curricular activities, and coordinates program operations across Europe and Rome.

Responsibilities include orientation, budgeting, and learner support; you will collaborate with local and international teams to ensure a high-quality student experience and a smooth program delivery.

Qualifications

• Experience in higher education, tourism, event planning, or hospitality preferred.
• Strong time management and ability to work independently on deadlines.
• Proficiency in Italian and English for on-site duties.
• Strong attention to detail in documents and data management.
• Experience with Salesforce and other digital tools preferred.

Responsibilities

• Support orientation, excursions, and other events as needed, with a special focus on custom programs planning, delivery, and post-delivery follow-up.
• Assist IFSA staff and faculty with planning and delivery of co- and extra-curricular activities.
• Assisting in preparing and presenting pre-arrival student webinars
• Coordinating program arrivals
• Assisting with welfare check ins
• Coordinating and supporting excursions, co-curricular activities, orientations and other events as needed
• Assisting in preparing and implementing program budgets
• Conducting appreciative advising meetings, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems
• Monitoring student's integration and well-being through regular communication and campus visits
• Supporting academic management of programmes, including the course registration process
• Supporting the planning and delivery of custom programmes
• Contributing to emergency response and student incident management based on established protocol
• Being initial point of contact for general student inquiries
• Support IFSA staff and faculty ensuring completion of all program evaluations for feedback/continuous improvement planning.
• Preparing student and University partner-facing communications, newsletters, and social media posts
• Carrying out other duties assigned by Italy Programmes Director to assist with student services and program operations.
• Participating in other projects, as assigned, that may include opportunities to contribute to other IFSA site operations via remote work; opportunities to work with Student Engagement on pre-arrival student advising; opportunities to work with Institutional Engagement to develop institutional partner relationships.

Skills

Time management

Bilingual Italian & English

Attention to detail

Team collaboration

Digital proficiency

Customer service mindset

Tools

Salesforce

Microsoft 365

WhatsApp Business

Instagram

Xero

Job description

IFSA (Institute for Study Abroad) in Rome, Italy, seeks a Student Experience Coordinator for Spring 2027. The role provides academic and cultural support to study abroad students, organizes co-curricular activities, and coordinates program operations across Europe and Rome.

Responsibilities include orientation, budgeting, and learner support; you will collaborate with local and international teams to ensure a high-quality student experience and a smooth program delivery.