Rome Study Abroad Experience Lead

The Institute for Study Abroad; Roma; On-site; EUR 12,000 - 25,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development opportunities

Work-life balance appreciation

Job summary

The Institute for Study Abroad (IFSA) is seeking a Student Experience Coordinator for Rome, Italy, on a defined-term, full-time contract from December 2026 through May 2027. You will support undergraduate study abroad students, coordinate co-curricular activities, manage welfare checks, and assist with budgeting and communications.

Fluency in Italian and English, strong organizational skills, and experience with Salesforce and Microsoft 365 are preferred.

Qualifications

• Work experience in higher education, tourism, event planning, or hospitality preferred.
• Strong time management and planning skills; able to work independently on time-sensitive tasks.
• Sufficient professional proficiency in Italian and English for on-site duties.
• Strong attention to detail in creating documents and managing data.
• Experience with Salesforce and Microsoft 365; familiarity with WhatsApp Business/Instagram/Xero preferred.
• Undergraduate degree preferred; legal right to work in Italy.

Responsibilities

• Support orientation, excursions, and events, including planning and post-delivery follow-up.
• Assist staff and faculty with planning and delivering co- and extra-curricular activities.
• Prepare and present pre-arrival student webinars.
• Coordinate program arrivals and welfare check-ins.
• Assist with program budgets and evaluations; communicate with students and partners.
• Conduct regular student well-being checks and support academic management of programmes.

Skills

Bilingual Italian/English

Time management

Attention to detail

Team collaboration

Education

Undergraduate degree

Tools

Salesforce

Microsoft 365

WhatsApp Business

Instagram

Xero

Job description

The Institute for Study Abroad (IFSA) is seeking a Student Experience Coordinator for Rome, Italy, on a defined-term, full-time contract from December 2026 through May 2027. You will support undergraduate study abroad students, coordinate co-curricular activities, manage welfare checks, and assist with budgeting and communications.

Fluency in Italian and English, strong organizational skills, and experience with Salesforce and Microsoft 365 are preferred.