Retail Director - High-End Fashion (Beijing - China)

TRANSEARCH; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A prestigious retail consultancy is seeking an experienced Retail Director for a high-end fashion brand. The role involves leading a flagship store, ensuring operational excellence, and enhancing customer experiences. Ideal candidates will have over five years in retail and strong leadership skills, preferably in luxury fashion. This position offers an opportunity to represent an iconic brand known for craftsmanship and exceptional service.

Competenze

• Minimum 5 years’ experience in retail, 2 years in a managerial role in fashion.
• Strong team leadership capabilities with a track record of developing talent.
• Excellent communication skills, including proficiency in English.

Mansioni

• Act as a brand ambassador, inspiring passion and service excellence.
• Coach and develop the store team for exceptional customer journey.
• Implement client-focused behaviors and drive digital tools.

Conoscenze

Team leadership

Communication skills

Customer orientation

Organizational skills

Strumenti

Microsoft Office

Digital clienteling tools

Descrizione del lavoro

Retail Director - High-End Fashion

Our client, a prestigious name in the high-end fashion industry, is seeking an experienced Retail Director to lead one of its flagship stores in China. This is a unique opportunity to join an iconic luxury brand known for its craftsmanship, heritage, and exceptional customer experience.

The Retail Director will oversee a team of 12+ store staff, ensuring operational excellence, driving commercial performance, and elevating both the employee and client experience. We are seeking a dynamic leader with a proven track record in luxury or premium retail who can represent the brand with confidence and professionalism.

Key Responsibilities

• Act as a brand ambassador, inspiring passion, product knowledge, and service excellence.
• Coach and develop the store team to consistently deliver an exceptional customer journey.
• Implement customer‑focused behaviors and drive digital tools that enhance clienteling.
• Build and maintain strong client relationships, encouraging loyalty and repeat business.
• Identify opportunities to grow store performance through a commercial mindset.
• Ensure the boutique environment reflects the brand’s luxury positioning at all times.

Looking For

• Minimum 5 years’ experience in retail, with at least 2 years in a managerial role within fashion (luxury or premium preferred).
• Strong team leadership capabilities with a track record of developing talent.
• Excellent communication skills, including proficiency in English.
• Comfortable managing multiple priorities in a fast‑paced retail environment.
• Commercially driven, customer‑oriented, and highly organized.
• Proficient with Microsoft Office and familiar with digital clienteling tools.
• Strong interpersonal skills and the ability to interface at multiple levels internally and externally.