Restaurant Manager

Hilton Worldwide, Inc.; Sorrento; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company is seeking a Restaurant Manager for its location in Sorrento, Italy. The successful candidate will manage restaurant operations, provide excellent guest experiences, and develop the team within budget guidelines. Responsibilities include overseeing staff training, driving sales, managing guest queries, and ensuring compliance with brand standards. This position offers a unique opportunity to enhance the dining experience in a beautiful location.

Competenze

• Management and/or supervisory experience is essential.
• Ability to meet financial targets and manage budgets.
• Willingness to develop team members and adapt to varying situations.

Mansioni

• Manage bar and restaurant operations to ensure guest satisfaction.
• Recruit, train, and manage restaurant team members.
• Drive sales and develop menus with the Food and Beverage team.

Conoscenze

Management and/or supervisory Food and Beverage experience

Ability to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Willingness to develop team members and self

Flexibility to respond to various work situations

Formazione

Degree in a relevant area

Descrizione del lavoro

Job Description

Restaurant Manager (HOT0C9K6)

Job Number

HOT0C9K6

Work Location

Hilton Sorrento, Via San Antonio 13, Sorrento 80067

Overview

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent guest and member experience, while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. You will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will perform the following tasks to the highest standards:

• Manage Bar & Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines related to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of the Food and Beverage team
• Accountable for monthly stock takes
• Incentivize team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments where necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Hilton brands works on behalf of Guests and collaborates with Team Members. To succeed in this role, you should demonstrate the following:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous to demonstrate the following capabilities and distinctions:

• Preferred previous Bar experience at a supervisory level
• Degree in a relevant area
• Passion for delivering exceptional levels of guest service
• Passion for mixology

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all!