Restaurant & Bar Manager

Hilton Milan; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading global hospitality company is seeking a Restaurant & Bar Manager for its esteemed premises in Milan. This role involves managing restaurant operations to ensure exceptional guest experiences while training and developing the team. Duties include managing guest queries, driving sales, and overseeing budgets. Candidates should possess Food and Beverage management experience, strong financial acumen, and be fluent in English and Italian. Join a company dedicated to delivering outstanding hospitality service.

Competenze

• Management and supervisory experience in Food and Beverage operations.
• Proven ability to meet financial targets.
• Excellent grooming standards and willingness to develop.
• Fluency in English and Italian required.

Mansioni

• Manage restaurant operations and maintain customer service levels.
• Recruit and train the restaurant team.
• Drive sales and manage budgets effectively.
• Evaluate guest satisfaction levels continuously.

Conoscenze

Management and supervisory Food and Beverage experience

Ability to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Fluent in English and Italian

Formazione

Degree in relevant area

Descrizione del lavoro

A Restaurant & Bar Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Restaurant & Bar Manager, you are responsible for managing our Cotoliamo restaurant operations to deliver an excellent Guest and Member experience. A Restaurant & Bar Manager will also be required to manage, train and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards :

Responsibilities

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Qualifications

• What are we looking for? A Restaurant & Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Management and / or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Fluent in English and Italian

Preferred Qualifications

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

About Hilton

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.