Resort Hotel Manager: Lead Luxury Guest Experience

Mangia's; Santa Teresa Gallura; Presencial; EUR 90.000 - 150.000; Jornada completa

Descripción de la vacante

Mangia's is seeking a Hotel Manager to lead a luxury resort in Sardinia with strategic vision and a strong hands-on presence. The role combines Hilton/Curio Collection standards with Mangia's authentic hospitality, responsible for guest experience, financial performance and team leadership.

The ideal candidate has extensive experience in five-star properties, strong financial acumen, and fluency in Italian and English (French a plus).

Formación

• Proven five-star or upper-upscale hotel managerial experience.
• Experience with international brand standards (Hilton or similar).
• Strong financial management and leadership of multi-department teams.
• Fluent in Italian and English; French a plus.
• Available to work in Sardinia for full season.

Responsabilidades

• Oversee all operational departments, including Front Office, Housekeeping, Food & Beverage, Wellness, Maintenance and Beach Services.
• Prepare and manage the annual budget and forecasts, monitoring KPIs such as RevPAR, ADR, occupancy, GOP and labour costs.
• Shape the commercial strategy with Revenue, Sales and Marketing teams, leveraging Hilton channels.
• Deliver an outstanding experience to an international clientele, with emphasis on couples seeking exclusivity.
• Monitor guest satisfaction and online reputation, implementing continuous improvement plans.
• Recruit, train and develop the seasonal team, fostering a people-centred culture.
• Champion sustainability initiatives and strengthen the resort's connection with the Gallura region.
• Ensure compliance with health, HACCP, data protection, and employment regulations.
• Manage relationships with ownership, head office, suppliers and local stakeholders.

Conocimientos

Hotel management

Leadership

Budgeting

Brand standards

Staff development

English

Italian

French

Operations

Educación

Hospitality Management degree

Herramientas

Opera PMS

Hilton systems

Descripción del empleo

Mangia's is seeking a Hotel Manager to lead a luxury resort in Sardinia with strategic vision and a strong hands-on presence. The role combines Hilton/Curio Collection standards with Mangia's authentic hospitality, responsible for guest experience, financial performance and team leadership.

The ideal candidate has extensive experience in five-star properties, strong financial acumen, and fluency in Italian and English (French a plus).