Hotel Manager - Santa Teresa Sardinia

Mangia's; Santa Teresa Gallura; Sur place; EUR 90 000 - 150 000; Plein temps

Résumé du poste

Mangia's is seeking a Hotel Manager to lead a luxury resort in Sardinia with strategic vision and a strong hands-on presence. The role combines Hilton/Curio Collection standards with Mangia's authentic hospitality, responsible for guest experience, financial performance and team leadership.

The ideal candidate has extensive experience in five-star properties, strong financial acumen, and fluency in Italian and English (French a plus).

Qualifications

• Proven five-star or upper-upscale hotel managerial experience.
• Experience with international brand standards (Hilton or similar).
• Strong financial management and leadership of multi-department teams.
• Fluent in Italian and English; French a plus.
• Available to work in Sardinia for full season.

Responsabilités

• Oversee all operational departments, including Front Office, Housekeeping, Food & Beverage, Wellness, Maintenance and Beach Services.
• Prepare and manage the annual budget and forecasts, monitoring KPIs such as RevPAR, ADR, occupancy, GOP and labour costs.
• Shape the commercial strategy with Revenue, Sales and Marketing teams, leveraging Hilton channels.
• Deliver an outstanding experience to an international clientele, with emphasis on couples seeking exclusivity.
• Monitor guest satisfaction and online reputation, implementing continuous improvement plans.
• Recruit, train and develop the seasonal team, fostering a people-centred culture.
• Champion sustainability initiatives and strengthen the resort's connection with the Gallura region.
• Ensure compliance with health, HACCP, data protection, and employment regulations.
• Manage relationships with ownership, head office, suppliers and local stakeholders.

Connaissances

Hotel management

Leadership

Budgeting

Brand standards

Staff development

English

Italian

French

Operations

Formation

Hospitality Management degree

Outils

Opera PMS

Hilton systems

Description du poste

The Role

We are looking for a Hotel Manager to lead the resort with strategic vision and a strong hands‑on presence. The successful candidate will combine the standards of Hilton and Curio Collection with the authentic spirit of Mangia's hospitality. They will have full responsibility for the property, including the guest experience, financial performance, team management and alignment with brand values.

Key Responsibilities

• Oversee all operational departments, including Front Office, Housekeeping, Food & Beverage, Wellness, Maintenance and Beach Services. Ensure full compliance with Mangia's and Curio Collection by Hilton standards.
• Prepare and manage the annual budget and forecasts, monitoring key performance indicators such as RevPAR, ADR, occupancy, GOP and labour costs.
• Shape the commercial strategy with the Revenue, Sales and Marketing teams, making the most of Hilton's distribution network and the Hilton Honors programme across all channels: direct, tour operators, OTAs, weddings and events.
• Deliver an outstanding experience to an international clientele, with particular attention to couples and guests seeking exclusivity.
• Monitor guest satisfaction, online reputation and brand audits, and put continuous improvement plans in place.
• Recruit, train and develop the seasonal team, fostering a people-centred culture.
• Champion the Group's sustainability initiatives and strengthen the resort's connection with the Gallura region.
• Ensure compliance with all health and safety, HACCP, data protection and employment regulations.
• Manage relationships with the ownership, head office, suppliers and local stakeholders.

Requirements

• Proven experience as a Hotel Manager or Resort Manager in five-star or upper-upscale properties, ideally in seasonal resorts.
• Experience in hotels affiliated with international brands (Hilton or similar), with a sound knowledge of their standards and processes.
• Strong financial management and business control skills.
• Demonstrated leadership of multi-departmental teams.
• Fluent Italian and English; French is a plus.
• Familiarity with hotel management systems (Opera PMS and Hilton platforms).
• A degree in Hospitality Management, Economics or a related field (preferred).
• Availability to work in Sardinia for the full season.