Remote Travel Concierge & Luxury Booking Specialist

Manatal; Firenze; Remote; EUR 40,000 - 54,000; Full time

Benefits offered by this job

100% remote work

Growth opportunities

Travel perks

Training & development

Job summary

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients from initial inquiry through post-trip follow-up, delivering a seamless, personalized travel experience. You will handle inquiries by phone, email, and messaging, assist with luxury and leisure bookings, and provide destination information and policy guidance.

This remote role requires excellent communication, strong organizational skills, and a genuine passion for travel.

Qualifications

• Excellent verbal and written communication abilities required.
• Experience in travel, hospitality, or service is preferred.
• Strong organization and attention to detail are essential.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, changes, and cancellations.
• Provide accurate destination information and travel requirements.
• Coordinate bookings and confirm itineraries to ensure accuracy.
• Follow up with clients before and after travel to ensure satisfaction.

Skills

Communication

Customer service

Detail-oriented

Tech-savvy

Multitasking

Travel enthusiasm

Job description

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients from initial inquiry through post-trip follow-up, delivering a seamless, personalized travel experience. You will handle inquiries by phone, email, and messaging, assist with luxury and leisure bookings, and provide destination information and policy guidance.

This remote role requires excellent communication, strong organizational skills, and a genuine passion for travel.