Remote Luxury Travel Experience Specialist

Manatal; Puglia; Remote; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote position

Career development & training

Travel-related perks & industry-disoc

Collaborative team culture

Job summary

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience (Remote) to support clients in planning and managing exceptional travel experiences from home.

You will provide responsive service via phone, email, and online messaging, handling leisure and luxury bookings, updates, and special accommodations while ensuring client satisfaction. Remote work enables flexible, home-based coordination with a client-centric focus.

Qualifications

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Strong communication

Customer service in travel/hospitality

Remote work

High level of organization

Proficient with digital tools

Passion for travel

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience (Remote) to support clients in planning and managing exceptional travel experiences from home.

You will provide responsive service via phone, email, and online messaging, handling leisure and luxury bookings, updates, and special accommodations while ensuring client satisfaction. Remote work enables flexible, home-based coordination with a client-centric focus.