Remote Luxury Travel Experience Specialist

Manatal

Catania

Remote

EUR 37,000 - 57,000

Full time

4 days ago

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Benefits offered by this job

Fully remote

Travel perks & industry discounts

Career development opportunities

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to coordinate and support high-end travel plans from a remote location. You will assist clients with leisure and luxury reservations, keep itineraries up-to-date, and ensure smooth communication before, during, and after trips.

The role emphasizes personalized service, attention to detail, and a proactive approach to exceed client expectations while working from home.

Qualifications

Excellent communication and interpersonal skills.
Experience in customer service, travel, hospitality or related field preferred.
Ability to work independently in a remote environment.
High level of organization and attention to detail.
Comfortable using digital tools and booking platforms.

Responsibilities

Provide responsive and professional customer support via phone, email, and online messaging.
Assist clients with leisure and luxury travel reservations and itinerary updates.
Communicate travel details, documentation requirements, and agency guidelines.
Monitor bookings for accuracy and follow up on client satisfaction.
Resolve questions or concerns with a solutions-focused mindset.
Maintain organized records and update internal systems.