Remote Luxury Travel Experience Specialist

Manatal

Palermo

Remote

EUR 28,000 - 42,000

Full time

4 days ago

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Benefits offered by this job

Travel-related perks

Industry discounts

Career development opportunities

Training provided

Job summary

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to craft exceptional journeys for discerning clients. This fully remote role focuses on personalized support, itinerary management, and seamless coordination before, during, and after trips.

You will collaborate with travelers to understand preferences, provide expert recommendations, and ensure every detail aligns with expectations.

Qualifications

Strong communication and interpersonal skills.
Customer service experience in travel or hospitality preferred.
Ability to work independently in a remote environment.
High level of organization and attention to detail.
Familiar with booking platforms and digital tools.

Responsibilities

Provide responsive and professional customer support via phone, email, and online messaging.
Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
Communicate essential travel details, documentation requirements, and agency guidelines.
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
Resolve client questions or concerns with care and a solutions-focused mindset.
Maintain organized records and update internal systems as needed.