Remote Luxury Travel Experience Specialist

Manatal; Torino; Teletrabalho; EUR 31 000 - 49 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Career development

Travel discounts

Supportive team training

Resumo da oferta

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury trips from home. This remote role focuses on delivering high-quality service, personalized support, and smooth coordination before, during, and after travel.

You’ll work closely with clients to ensure needs are met with professionalism and attention to detail, leveraging digital tools and luxury travel networks to create memorable experiences.

Qualificações

• Strong communication and interpersonal skills.
• Experience in customer service within travel, hospitality, or related fields preferred.
• Ability to work independently in a remote environment.
• Highly organized with strong attention to detail.

Responsabilidades

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itineraries.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conhecimentos

Communication skills

Customer service

Remote work

Attention to detail

Ferramentas

Booking platforms

CRM software

Descrição da oferta de emprego

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury trips from home. This remote role focuses on delivering high-quality service, personalized support, and smooth coordination before, during, and after travel.

You’ll work closely with clients to ensure needs are met with professionalism and attention to detail, leveraging digital tools and luxury travel networks to create memorable experiences.