Remote Luxury Travel Experience Specialist — Flexible Hours

manatal-264; Firenze; Remoto; EUR 26.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Flexible schedule

Career development

Travel perks

Training and team support

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to address travel needs with professionalism, attention to detail, and a commitment to excellence, all from your home office.

Competenze

• Strong communication and interpersonal skills.
• Experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using travel booking platforms and digital tools.

Mansioni

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conoscenze

Strong communication

Customer service experience

Remote work ability

Attention to detail

Strumenti

Booking platforms

Digital tools

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to address travel needs with professionalism, attention to detail, and a commitment to excellence, all from your home office.