Remote Luxury Travel Experience Specialist

Manatal

Milano

Remote

EUR 30,000 - 52,000

Full time

4 days ago

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Benefits offered by this job

Travel discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to design and coordinate luxury and leisure travel for high-end clients. This fully remote role emphasizes proactive service, meticulous planning, and seamless coordination before, during, and after trips.

The position offers the flexibility of working from home while delivering personalized support, ensuring clients’ travel needs are met with professionalism and care throughout every stage of their journey.

Qualifications

Strong communication and interpersonal skills.
Customer service experience in travel, hospitality, or a related field preferred.
Ability to work independently in a remote environment.
High level of organization and attention to detail.
Comfortable using digital tools, booking platforms, and communication software.
Passion for travel and creating positive client experiences.

Responsibilities

Provide responsive and professional customer support via phone, email, and online messaging.
Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
Communicate essential travel details, documentation requirements, and agency guidelines.
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
Resolve client questions or concerns with care and a solutions-focused mindset.
Maintain organized records and update internal systems as needed.