Remote Junior Service Admin & Customer Support

SCIEX; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading life sciences firm in Genova seeks a Junior Service Admin Coordinator to provide customer service support and facilitate communication between clients and Field Service Engineers. The role requires excellent English and Italian language skills and a high school diploma or equivalent. Experience with CRM tools like Salesforce is preferred. This position offers a flexible remote work option and an opportunity to contribute to impactful scientific solutions.

Servizi

Comprehensive benefit programs

Flexible work arrangements

Remote working options

Competenze

• High School diploma, apprenticeship or equivalent required.
• Willingness to develop in a multicultural environment.
• Experience in an order administration role preferred.

Mansioni

• Collaborate with Field Service Engineers.
• Process quotes and invoicing for customer services.
• Manage and resolve customer complaints professionally.

Conoscenze

C1 Level Language Skills (English + Italian)

Interpersonal skills

Ability to manage and resolve customer complaints

Formazione

High School diploma (A level), apprenticeship or equivalent

Strumenti

Salesforce

Oracle

Descrizione del lavoro

A leading life sciences firm in Genova seeks a Junior Service Admin Coordinator to provide customer service support and facilitate communication between clients and Field Service Engineers. The role requires excellent English and Italian language skills and a high school diploma or equivalent. Experience with CRM tools like Salesforce is preferred. This position offers a flexible remote work option and an opportunity to contribute to impactful scientific solutions.