Remote Italian Tech Support Specialist (Portugal)

Cbtalents; Cagliari; In loco; EUR 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work in Portugal

Relocation support

Competitive salary

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will handle customer inquiries in Italian and English, troubleshoot technical issues, document cases accurately, and contribute to a positive customer experience.

The position requires fluency in Italian and English, strong communication, and problem-solving abilities. Relocation support is provided for eligible candidates, with a fully remote work model in Portugal.

Competenze

• Fluent in Italian and English.
• Excellent communication and problem-solving skills.
• Experience in customer service is preferred.
• Tech-savvy and able to handle technical inquiries.

Mansioni

• Provide technical customer service and support.
• Identify, troubleshoot, and resolve customer issues.
• Explain technical solutions clearly to customers.
• Track issues and ensure accurate documentation.
• Follow up on cases until resolution.
• Maintain a positive customer experience and build loyalty.

Conoscenze

Italian language

English language

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will handle customer inquiries in Italian and English, troubleshoot technical issues, document cases accurately, and contribute to a positive customer experience.

The position requires fluency in Italian and English, strong communication, and problem-solving abilities. Relocation support is provided for eligible candidates, with a fully remote work model in Portugal.