Remote Italian Tech Support Specialist — Portugal

Cbtalents; Napoli; Remoto; EUR 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Remote work model

Descrizione del lavoro

Cbtalents seeks an Italian-speaking Technical Customer Support Specialist for a remote project based in Portugal. You will assist users in Italian and English, troubleshoot technical inquiries, and document cases to ensure timely resolutions.

Fluency in Italian and English, strong communication, and customer-focused problem solving are essential. The role offers relocation support for eligible candidates and requires based in Portugal or willingness to relocate.

Competenze

• Fluent in Italian and English.
• Tech-savvy and able to handle technical inquiries.
• Strong communication and problem-solving skills.

Mansioni

• Provide technical customer service and support in Italian and English.
• Identify, troubleshoot, and resolve customer issues efficiently.
• Document cases accurately and follow up until resolution.
• Explain technical solutions clearly to customers and maintain a positive experience.

Conoscenze

Italian fluency

English fluency

Descrizione del lavoro

Cbtalents seeks an Italian-speaking Technical Customer Support Specialist for a remote project based in Portugal. You will assist users in Italian and English, troubleshoot technical inquiries, and document cases to ensure timely resolutions.

Fluency in Italian and English, strong communication, and customer-focused problem solving are essential. The role offers relocation support for eligible candidates and requires based in Portugal or willingness to relocate.