Italian Tech Support Specialist - Remote (Portugal)

Cbtalents; Trieste/Trst; In loco; EUR 22.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Remote work

Relocation support

Descrizione del lavoro

Cbtalents in Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will support customers in Italian and English, troubleshoot inquiries, and document cases accurately to ensure smooth resolutions.

Relocation support is provided for eligible candidates. Fluency in Italian and English, excellent communication, and a customer-first mindset are essential for success in this remote position.

Competenze

• Fluent in Italian and English as required.
• Tech-savvy with ability to handle technical inquiries.
• Strong communication and problem-solving skills.
• Customer service experience is preferred.

Mansioni

• Provide technical customer service and support in Italian and English.
• Identify, troubleshoot, and resolve customer issues.
• Document cases accurately and track progress to resolution.
• Explain technical solutions clearly to customers.
• Follow up on cases and maintain positive customer experience.

Conoscenze

Italian language proficiency

English language proficiency

Tech-savvy

Strong communication skills

Descrizione del lavoro

Cbtalents in Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will support customers in Italian and English, troubleshoot inquiries, and document cases accurately to ensure smooth resolutions.

Relocation support is provided for eligible candidates. Fluency in Italian and English, excellent communication, and a customer-first mindset are essential for success in this remote position.