Remote Italian Tech Support Specialist — Portugal

Cbtalents; Foggia; In loco; EUR 25.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Salary

Remote work model

Relocation support

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will provide customer support in Italian and English, assist users with technical inquiries, and document cases accurately.

Relocation support is provided; candidates must be based in Portugal or willing to relocate. This is a full-time remote position with competitive salary and relocation assistance.

Competenze

• Fluent in Italian and English.
• Tech-savvy with comfortable handling technical inquiries.
• Strong written and verbal communication skills.
• Previous customer service experience preferred.

Mansioni

• Provide technical customer service and support.
• Identify, troubleshoot, and resolve customer issues.
• Handle inquiries and complaints with professionalism and empathy.
• Explain technical solutions clearly to customers.
• Track issues and ensure accurate documentation.

Conoscenze

Italian

English

Communication

Tech-savviness

Customer service

Problem solving

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will provide customer support in Italian and English, assist users with technical inquiries, and document cases accurately.

Relocation support is provided; candidates must be based in Portugal or willing to relocate. This is a full-time remote position with competitive salary and relocation assistance.