Italian Support Specialist - Remote Greece

FH Collective Academy; Cesenatico; Remote; EUR 10,663 - 12,772; Full time

Benefits offered by this job

Performance bonus up to 10%

Paid training from day one

Relocation package

Job summary

FH Collective Academy is seeking fluent Italian speakers to join their Customer Experience Project. This role allows you to work from Greece and offers comprehensive relocation support for candidates moving from the EU. Responsibilities include providing customer support, assisting with account issues, and maintaining high service quality. Candidates will benefit from paid training and a performance bonus.

Key requirements include strong interpersonal skills, knowledge of digital tools, and adaptability to a multicultural environment. If you're ready for a new opportunity, send your CV in English.

Qualifications

• Fluent Italian and good English proficiency required.
• Strong interpersonal skills and a solutions-driven mindset.
• No prior experience required; full training provided.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with account issues and platform queries.
• Log interaction details accurately in internal CRM systems.

Skills

Fluent Italian (C1/C2 level)

Good working knowledge of English (B2+ level)

Strong interpersonal and analytical skills

Comfortable navigating digital tools

Job description

FH Collective Academy is seeking fluent Italian speakers to join their Customer Experience Project. This role allows you to work from Greece and offers comprehensive relocation support for candidates moving from the EU. Responsibilities include providing customer support, assisting with account issues, and maintaining high service quality. Candidates will benefit from paid training and a performance bonus.

Key requirements include strong interpersonal skills, knowledge of digital tools, and adaptability to a multicultural environment. If you're ready for a new opportunity, send your CV in English.