Italian Support Specialist - Remote Greece

FH Collective Academy; Modena; Remote; EUR 10,663 - 12,772; Full time

Benefits offered by this job

Base Salary: €1,050 gross / month

Performance Bonus: Up to 10%

Paid Training

Relocation Package for EU candidates

Job summary

FH Collective Academy is seeking Italian speakers for a Customer Experience Project offering remote work from Greece. This role provides a vibrant international environment with full relocation support.

Tasks include providing customer support via various channels, helping with account issues, and advocating for customer safety. The ideal candidate is fluent in Italian and possesses strong interpersonal skills. Full training is offered with rotation shifts for a flexible schedule.

Qualifications

• Fluent in Italian and good level of English for communication.
• Strong interpersonal and analytical skills.
• Passionate about helping others and comfortable with digital tools.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with account issues and platform queries.
• Log interaction details in CRM systems.

Skills

Fluent Italian (C1/C2 level)

Good working knowledge of English (B2+ level)

Strong interpersonal skills

Analytical skills

Job description

FH Collective Academy is seeking Italian speakers for a Customer Experience Project offering remote work from Greece. This role provides a vibrant international environment with full relocation support.

Tasks include providing customer support via various channels, helping with account issues, and advocating for customer safety. The ideal candidate is fluent in Italian and possesses strong interpersonal skills. Full training is offered with rotation shifts for a flexible schedule.