Italian-Speaking Remote Customer Support Pro — Greece

WW Talents; Parma; Remote; EUR 15,000 - 20,000; Full time

Benefits offered by this job

Fully remote

Relocation support

Training provided

Performance bonus up to 10%

Career development opportunities

Job summary

WW Talents is seeking an Italian-Speaking Customer Support Representative to join a fully remote team based in Greece. You will handle customer inquiries in Italian and English across phone, email, and chat, while training is provided and relocation support is available for EU residents.

The role offers 100% remote work in Greece, a competitive salary package with 14 monthly payments, and opportunities for career development in an international, multicultural environment.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ for training and internal communication.
• Experience in Customer Support or similar roles is a plus.
• Ability to work independently in a remote environment.
• Strong communication and interpersonal skills.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian (C1/C2)

English (B2+)

Customer-focused

Problem-solving

Remote work

Tools

CRM systems

Job description

WW Talents is seeking an Italian-Speaking Customer Support Representative to join a fully remote team based in Greece. You will handle customer inquiries in Italian and English across phone, email, and chat, while training is provided and relocation support is available for EU residents.

The role offers 100% remote work in Greece, a competitive salary package with 14 monthly payments, and opportunities for career development in an international, multicultural environment.