Remote Immunoassay Hardware Support Specialist

Beckman Coulter Diagnostics; Torino; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware Immuno System Technical Support Specialist in Torino, Italy. This remote role involves providing expert technical support for diagnostic hardware systems, ensuring customer satisfaction and product performance.

The ideal candidate will have a degree in Biomedical Engineering or a related field and at least 3 years of relevant experience. Strong problem-solving and communication skills in both English and Italian are essential. Travel in Europe will be required frequently for client meetings.

Competenze

• Minimum of 3 years of experience in technical support for hardware systems.
• Strong understanding of diagnostic hardware including troubleshooting and repair.
• Fluent in English and Italian.

Mansioni

• Provide expert-level technical support for diagnostic hardware systems.
• Respond to customer inquiries and assist engineers with support.
• Maintain knowledge of the diagnostic hardware product line.
• Monitor support metrics to identify issues and improvements.

Conoscenze

Technical support for diagnostic hardware systems

Problem-solving skills

Communication skills

Formazione

Associate's or Bachelor's degree in Biomedical Engineering, Electronics, Information Technology

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware Immuno System Technical Support Specialist in Torino, Italy. This remote role involves providing expert technical support for diagnostic hardware systems, ensuring customer satisfaction and product performance.

The ideal candidate will have a degree in Biomedical Engineering or a related field and at least 3 years of relevant experience. Strong problem-solving and communication skills in both English and Italian are essential. Travel in Europe will be required frequently for client meetings.