Remote Immunoassay Hardware Support Specialist

Beckman Coulter Diagnostics; Bologna; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware Immuno System Technical Support Specialist based in Italy. The ideal candidate will have significant experience with hardware systems in the medical device industry and will provide technical support for diagnostic hardware products.

This remote position requires approximately 70% travel in Europe. Candidates must have a degree in Biomedical Engineering, Electronics, or a related field and at least 3 years of relevant experience.

Competenze

• Minimum of 3 years of experience in technical support within diagnostics or medical device industry.
• Strong understanding of diagnostic hardware systems, including installation and maintenance.
• Excellent verbal and written communication skills.

Mansioni

• Provide expert-level technical support for diagnostic hardware systems.
• Respond promptly to customer inquiries and assist local engineers.
• Maintain an in-depth understanding of the diagnostic hardware product line.
• Monitor and analyze support metrics to identify trends.

Conoscenze

Technical Support

Troubleshooting

Customer Assistance

Problem-Solving

Bilingual (English and Italian)

Formazione

Associate’s or Bachelor’s degree in Biomedical Engineering, Electronics, or related field

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware Immuno System Technical Support Specialist based in Italy. The ideal candidate will have significant experience with hardware systems in the medical device industry and will provide technical support for diagnostic hardware products.

This remote position requires approximately 70% travel in Europe. Candidates must have a degree in Biomedical Engineering, Electronics, or a related field and at least 3 years of relevant experience.