Remote Associate Ops Director - Growth, Automation & Risk

Deel; Bologna; Remote; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Remote work flexibility with WeWork

Perks & benefits based on status and国

Inclusive workplace environment

Disability accommodations on request

Job summary

Deel is seeking an Associate Operations Director to oversee day-to-day operations, optimize performance, and lead cross-functional initiatives. You will drive automation, risk controls, and market-ready readiness for new services in a fast-paced fintech-enabled SaaS environment.

You will work to scale processes, improve service delivery, and support Deel’s global growth, aligning operations with go-to-market strategies and ensuring smooth onboarding and adoption across markets.

Qualifications

• 12+ years of operations experience with cross-functional teams.
• Proven track record in leading and scaling large cross-functional teams.
• KPI-driven with a results orientation.
• Experience in FinTech, management consulting, investment banking, or fast-paced startups.
• Strong problem-solving and data-driven mindset.

Responsibilities

• Analyze workflows to identify inefficiencies and implement scalable improvements.
• Lead automation initiatives to reduce manual work and boost speed and accuracy.
• Collaborate cross-functionally to enhance tools and reduce friction in processes.
• Develop and enforce controls for compliance, risk, and security.
• Improve fraud prevention, risk management, and regulatory alignment.
• Define and monitor key risk indicators to address gaps.
• Drive customer-first process improvements and expand self-service options.
• Oversee readiness for expansion into new markets or services and coordinate launches.
• Align processes with go-to-market strategies and ensure smooth onboarding and adoption.
• Provide frameworks and resources to enable strong customer outcomes and post-launch optimization.
• Partner with stakeholders to execute strategic initiatives and track outcomes.

Skills

Cross-functional leadership

Data-driven analysis

Problem solving

Analytical mindset

Tools

SQL

Job description

Deel is seeking an Associate Operations Director to oversee day-to-day operations, optimize performance, and lead cross-functional initiatives. You will drive automation, risk controls, and market-ready readiness for new services in a fast-paced fintech-enabled SaaS environment.

You will work to scale processes, improve service delivery, and support Deel’s global growth, aligning operations with go-to-market strategies and ensuring smooth onboarding and adoption across markets.