Remote Associate Operations Director: Scale & Automation

Deel; Trentino-Alto Adige; Remote; EUR 120,000 - 170,000; Full time

Benefits offered by this job

Remote work flexibility with WeWork (0

WeWork access (optional)

Perks vary by country

Inclusive workplace environment

Disability accommodations on request

Job summary

Deel is seeking an Associate Operations Director in Bolzano, Italy to oversee day-to-day operations across cross-functional teams in a fintech-enabled SaaS environment. You will drive automation, risk controls, and scalable improvements to enhance service delivery and customer outcomes.

You will lead initiatives to reduce friction, monitor KPIs, and align processes with go-to-market strategies, expansion plans, and post-launch optimization. Remote-friendly role with WeWork options.

Qualifications

• Must have extensive experience leading operations in fast-paced environments.
• Strong analytical skills with ability to translate data into actionable insights.
• Experience building scalable processes and automation to improve service delivery.

Responsibilities

• Analyze workflows to identify inefficiencies and implement scalable improvements.
• Lead automation initiatives to reduce manual work and boost speed and accuracy.
• Collaborate cross-functionally to enhance tools and reduce friction in processes.
• Develop and enforce controls for compliance, risk, and security.
• Improve fraud prevention, risk management, and regulatory alignment.
• Define and monitor key risk indicators to address gaps.
• Oversee readiness for expansion into new markets or services and coordinate launches.

Skills

Cross-functional leadership

Data-driven analysis

Process optimization

Automation initiatives

Risk management

FinTech / SaaS domain

Problem solving

Collaboration

Tools

SQL

Job description

Deel is seeking an Associate Operations Director in Bolzano, Italy to oversee day-to-day operations across cross-functional teams in a fintech-enabled SaaS environment. You will drive automation, risk controls, and scalable improvements to enhance service delivery and customer outcomes.

You will lead initiatives to reduce friction, monitor KPIs, and align processes with go-to-market strategies, expansion plans, and post-launch optimization. Remote-friendly role with WeWork options.