Enterprise Operations Manager: Global Onboarding

Deel; Italia; On-site; EUR 80,000 - 116,000; Full time

Benefits offered by this job

Stock grant opportunities

Flexible office membership (IWG)

Job summary

Deel is seeking an Enterprise Operations Manager to own onboarding and the operational delivery for a portfolio of large customers. You will partner with Product, Sales, Payroll, Legal, and Support to resolve challenges and drive scalable, efficient operations across the customer lifecycle.

You will analyze data to identify risks and opportunities, build strong customer relationships, and contribute to playbooks and process improvements as Deel scales its global enterprise base.

Qualifications

• Must have an analytical mindset and strong problem-solving skills.
• Ability to manage onboarding and operational delivery for enterprise customers.
• Experience with cross-functional collaboration across Product, Sales, Payroll, Legal & Support.

Responsibilities

• Own onboarding and operational delivery for a portfolio of enterprise customers.
• Partner with Product, Sales, Payroll, Legal, and Support to resolve operational challenges.
• Drive operational excellence by identifying bottlenecks and improving processes.
• Build trusted relationships with customers with high-quality operational experience.
• Analyze operational data to identify trends, risks and improvements.
• Take ownership of increasingly complex customer environments as expertise grows.
• Contribute to building new operational playbooks for the organization.

Skills

Onboarding

Operational delivery

Analytical ability

Stakeholder management

Cross-functional collaboration

Problem solving

Education

Engineering, Mathematics, Computer Science, Physics, Economics degree

Tools

Process automation

CRM systems

Job description

Deel is seeking an Enterprise Operations Manager to own onboarding and the operational delivery for a portfolio of large customers. You will partner with Product, Sales, Payroll, Legal, and Support to resolve challenges and drive scalable, efficient operations across the customer lifecycle.

You will analyze data to identify risks and opportunities, build strong customer relationships, and contribute to playbooks and process improvements as Deel scales its global enterprise base.