Reception & Operations Intern

Boston Consulting Group (BCG); Roma; In loco; EUR 6700 - 10.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily meal vouchers

Corporate discounts

Descrizione del lavoro

Boston Consulting Group is offering a 6-month internship in its Rome Office. You will work closely with the Operations Manager to ensure smooth office operations, facilities management, and supplier coordination, while supporting front-office activities.

Ideal candidates bring bilingual Italian/English communication, customer service experience, and strong MS Office skills. The role requires full-time presence in the office and offers daily meal vouchers and corporate discounts.

Competenze

• Fluent in Italian and English, with strong written and verbal communication skills.
• Customer service or front office experience is a plus.
• Proficient in MS Office (Outlook, Word, PowerPoint, Excel).
• Able to manage tasks, multitask, and respect deadlines.

Mansioni

• Support Operations and Building Team in day-to-day tasks, coordinating with vendors for service delivery and space utilization.
• Assist in planning and executing new office and building initiatives, including access and signage documentation and communication flows.
• Support supplier management tasks, including on-site inspections and entrance authorisations.
• Answer incoming calls professionally and handle a range of administrative inquiries.
• Welcome guests, verify identity, and notify the appropriate BCG team members.
• Coordinate meeting room booking to ensure efficient scheduling and availability.
• Assist the canteen service team with supplier coordination, staff surveys, meal counts, and monthly cost reconciliation.
• Contribute to implementing digital solutions to improve workplace efficiency and infrastructure.

Conoscenze

Bilingual Italian/English

Customer service experience

MS Office proficiency

Time management

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Descrizione del lavoro

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

WHAT YOU'LL DO:

You will join the Operations team at BCG's Rome Office for a dynamic and enriching internship experience, working in close collaboration with the Operations Manager and the EMC (East Mediterranean and Caspian) Operations Director. In this role, you will contribute to the smooth execution of daily operational and administrative activities, with a strong focus on office facilities, space management, and supplier coordination. You will also provide support to front office activities and assist the OPS team in broader execution of building initiatives.

YOU'RE GOOD AT:

• Supporting the Operations and Building Team in day-to-day activities, including coordination with vendors to ensure optimal service delivery and space utilization;
• Assisting in operational planning and execution for new office and building initiatives, including documentation and communication flows for building access and signage;
• Supporting supplier management tasks such as on-site inspections and entrance authorizations;
• Answering incoming calls with professionalism and courtesy, handling a variety of administrative inquiries;
• Welcoming guests, verifying their identity, and notifying the appropriate BCG team members;
• Coordinating the meeting room booking process to ensure efficient scheduling and availability;
• Assisting the canteen service team with supplier coordination, including staff surveys for daily orders, final meal counts, and monthly cost reconciliation for consumables and amenities (e.g. break area supplies, fresh fruit, etc.);
• Contributing to the implementation of innovative, digital solutions to enhance workplace efficiency and infrastructure.

Please mind that the role will be focused on the activities listed above, but not limited to them.

WHAT YOU'LL BRING:

• Excellent communication skills, both written and oral, in Italian and English;
• Good customer service skills (previous hospitality/customer service or front office experience will be considered a plus);
• Proficiency in Microsoft Outlook, Word, PowerPoint and Excel;
• Flexibility and adaptability in managing different tasks across departments and topics;
• Ability to work under pressure while respecting deadlines;
• Full time availability and daily presence in the office.

ADDITIONAL INFO:

This Opportunity Is Offered As a 6-month Internship Designed To Provide Hands-on Experience And Professional Development Within BCG. As This Is An Internship Position, Participants Will Receive a Monthly Allowance, In Accordance With The Internship Agreement. Interns Will Also Benefit From

• Daily meal vouchers / daily meal;
• Access to selected corporate discounts and partner offers.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer.