Receptionist Intern

Boston Consulting Group (BCG); Milano; In loco; EUR 6700 - 10.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly allowance

Meal vouchers

Corporate discounts

Descrizione del lavoro

Boston Consulting Group is seeking a Reception and Administration intern in Milano for a 6-month program. You will perform reception and general admin duties, supporting staff and clients and maintaining a professional office presence.

Requirements include excellent Italian and English communication, good customer service, and basic proficiency in Outlook, Word, PowerPoint and Excel. The internship offers a monthly allowance, meal vouchers, and corporate discounts.

Competenze

• Excellent communication in Italian and English.
• Good customer service or front office experience.
• Proficient with Outlook, Word, PowerPoint and Excel.

Mansioni

• Answering phone calls in a courteous and professional manner including visitors/clients calls, lead calls and a wide variety of general administrative calls.
• Interacting daily with callers and guests, including suppliers, pony express and couriers.
• Ensuring efficient turnaround of all messages and, when necessary, take appropriate actions to ensure urgent messages are relayed without delay.
• Receiving guests, establish their identity and advise the appropriate staff member or deal with them as appropriate.
• Managing the room booking process to ensure all requests are handled in an efficient manner.

Conoscenze

Italian language

English language

Customer service

Front office

Strumenti

Outlook

Word

PowerPoint

Excel

Descrizione del lavoro

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

WHAT YOU'LL DO:

You will ensure that all Reception and administrative functions are performed promptly and efficiently, and the reception is maintained to the highest standard, providing general support to all BCG staff and facilitate its effectiveness in providing service to BCG clients. You will participate in the daily life of the office, contributing to BCG positive image among clients and external parties.

YOU'RE GOOD AT:

• Answering phone calls in a courteous and professional manner including visitors/clients calls, lead calls and a wide variety of general administrative calls;
• Interacting daily with callers and guests, including suppliers, pony express and couriers;
• Ensuring efficient turnaround of all messages and, when necessary, take appropriate actions to ensure urgent messages are relayed without delay;
• Receiving guests, establish their identity and advise the appropriate staff member or deal with them as appropriate;
• Managing the room booking process to ensure all requests are handled in an efficient manner.

WHAT YOU'LL BRING:

• Excellent communication skills, both written and oral, in Italian and English;
• Good customer service skills (previous customer service or front office experience will be considered a plus);
• Intermediate skills in Outlook, Word, PowerPoint and Excel;
• Positive service-oriented approach;
• Problem solving and flexible attitude.

ADDITIONAL INFO:

This Opportunity Is Offered As a 6-month Internship Designed To Provide Hands-on Experience And Professional Development Within BCG. As This Is An Internship Position, Participants Will Receive a Monthly Allowance, In Accordance With The Internship Agreement. Interns Will Also Benefit From

• Daily meal vouchers / daily meal;
• Access to selected corporate discounts and partner offers.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.