On-Site IT Support Specialist - Milan

Tata Communications; Milano; In loco; EUR 26.000 - 28.799; Tempo pieno

Vantaggi offerti da questo lavoro

Discretionary bonus

Descrizione del lavoro

Tata Communications in Milan is seeking an IT Support Specialist to join our on-site team. You will provide first and second-level technical support to local users and coordinate with IT teams across Europe and beyond.

Responsibilities include troubleshooting hardware and software in Microsoft environments, installing laptops and peripherals, managing IT tickets, and assisting with onboarding and meeting room IT.

Competenze

• Experience providing technical support in a corporate environment.
• Fluent English is mandatory to communicate with global colleagues.
• Knowledge of Microsoft 365 and Active Directory is preferred.

Mansioni

• Provide first and second-level technical support to internal users.
• Troubleshoot hardware and software issues in Microsoft environments.
• Install, configure, and maintain laptops and peripherals.
• Manage IT tickets and monitor support requests with timely responses.
• Support employee onboarding and offboarding activities.
• Ensure proper functioning of workstations and local infrastructure.

Conoscenze

Windows OS

Technical support

Hardware troubleshooting

Customer service

Multinational collaboration

Strumenti

Microsoft 365

Active Directory

Networking basics

Descrizione del lavoro

Tata Communications in Milan is seeking an IT Support Specialist to join our on-site team. You will provide first and second-level technical support to local users and coordinate with IT teams across Europe and beyond.

Responsibilities include troubleshooting hardware and software in Microsoft environments, installing laptops and peripherals, managing IT tickets, and assisting with onboarding and meeting room IT.