On-Site IT Support Engineer – Grow with Global Ops

Amazon.com; San Salvo; In loco; EUR 28.000 - 34.000; Tempo pieno

Descrizione del lavoro

Amazon.com on-site IT Support Engineer role based in Italy requires strong network and IT infrastructure skills. You will support end-user equipment, help deploy IT for new sites, mentor technicians, and travel to other sites as needed.

Requires degrees in CS/engineering and fluency in Italian (C1) and English (B2). EU driver’s license is also expected. Competitive base salary and benefits apply, with strong growth prospects.

Competenze

• Bachelor's or master's in CS/engineering or related field.
• Advanced proficiency in Italian (C1) and English (B2).
• Experience troubleshooting in multi-user high availability environments.
• Experience with IT client/server/network service delivery and networking tech (TCP/IP, DNS, DHCP).

Mansioni

• Support end-user equipment and building IT infrastructure.
• Assist with IT projects like setups for new Amazon buildings.
• Suggest processes to improve IT usage in sites.
• Train and mentor IT technicians.

Conoscenze

Network troubleshooting

IT infrastructure

Windows/Mac/Linux

Italian language

English language

EU driver's license

Formazione

Bachelor's degree or Master's degree in computer science, engineering, analytics, mathematics, statistics, IT

Strumenti

CompTIA A+

CompTIA Network+

CCNA/CCNP

Linux (Redhat)

AWS

Descrizione del lavoro

Amazon.com on-site IT Support Engineer role based in Italy requires strong network and IT infrastructure skills. You will support end-user equipment, help deploy IT for new sites, mentor technicians, and travel to other sites as needed.

Requires degrees in CS/engineering and fluency in Italian (C1) and English (B2). EU driver’s license is also expected. Competitive base salary and benefits apply, with strong growth prospects.