Merchandising Operations Analyst, RBS - Retail Efficiency program

Amazon; Bra; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading online retail company seeks a Merchandising Operations Analyst for their Retail Efficiency program in Italy. The role involves executing marketing campaigns, collaborating across teams, and optimizing processes. Ideal candidates should possess a Bachelor's degree and experience with Microsoft Office, while knowledge of SQL is preferred. This opportunity offers a chance to engage in significant marketing initiatives and contribute to the company's growth in the retail sector.

Competenze

• Bachelor's degree in a relevant field.
• Experience with Microsoft Office products and applications.

Mansioni

• Execute Campaign Creation using internal tools for campaigns.
• Support Key Retail Events, push notifications, emails and reports.
• Collaborate with Design and Outbound Marketing teams.

Conoscenze

Experience with Microsoft Office products

Communication skills

Formazione

Bachelor's degree

Strumenti

SQL

Descrizione del lavoro

Merchandising Operations Analyst, RBS - Retail Efficiency program

The Retail Business Services group is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The programs handled by this group have a direct impact on customer buying decisions and online user experience.

RBS has a new program to scale Merchandising management worldwide and is looking for dynamic and talented associates to participate in the implementation of the program in Brazil. The Associates will be responsible for developing business relationship with vendors and providing operational support to both vendors and vendor managers.

Key job responsibilities

This position is a Merchandising Operations Analyst in the Merchandising team inside Retail Efficiency Program and the primary responsibilities include support for Amazon Events and Marketing campaigns.

1. Execute Campaign Creation using internal tools for campaigns, ensuring on‑time delivery and 100% SLA adherence.
2. Support Key Retail Events, push notifications, emails and reports.
3. Collaborate with Design and Outbound Marketing teams to validate creative assets, ensuring brand compliance across touchpoints.
4. Optimize Processes through Continuous Improvement (Kaizens) by identifying automation opportunities, testing new SOPs and supporting tool enhancement feedback loops with global tech teams.
5. Analyze Data and Report Performance, maintaining dashboards and weekly business reviews (WBR) to track SLA, efficiency, and quality metrics for assigned processes.
6. Partner with Global Teams (India, EU, NA) for cross‑node collaboration on automation pilots, event alignment, and best practice sharing to scale process standardization.

About the team

As part of the RBS Retail Efficiency Brazil Merchandising team, this role plays a critical part in enabling high‑quality marketing and campaign execution for Retail and Marketing stakeholders across categories. The Merchandising Associate partners closely with Retail Vendor Managers (VMs), Category Marketing Managers (CMMs), and the Global RBS Merchandising network to create, launch, and optimize marketing assets and campaigns that enhance product discoverability and customer engagement.

Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Knowledge of SQL

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Posted: December 27, 2025 (Updated about 9 hours ago)

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