Luxury Retail Store Lead – Rome Outlet

Burberry; Roma; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Burberry in Rome Castel Romano Outlet is seeking an Assistant Store Manager to support a 19-person team and lead in-store operations, client experience, and commercial performance. Working closely with the Store Manager, you will coach leaders, ensure exceptional service, and uphold Burberry's standards of luxury retail.

You will champion a collaborative culture, drive talent development, and manage daily activities spanning inventory, visuals, and store processes to deliver memorable luxury

Competenze

• Proven leadership experience within luxury retail, premium retail or a customer-focused environment.
• Experience managing and developing leaders and teams within a multi-layered retail structure.
• Strong commercial awareness with the ability to interpret business performance and drive results.
• Passion for creating exceptional client experiences and building lasting customer relationships.

Mansioni

• Support the Store Manager in leading store performance, delivering commercial goals and maintaining exceptional standards across all areas of the business.
• Inspire, coach and develop a diverse leadership team including department managers and operational colleagues to achieve their full potential.
• Create a client-focused culture that consistently delivers elevated and personalised luxury experiences.
• Drive effective talent planning, engagement and succession initiatives to build a high-performing and inclusive team.
• Ensure operational excellence through strong planning, compliance, inventory management and efficient resource allocation.
• Collaborate with regional and cross-functional partners to identify opportunities that enhance performance, productivity and client satisfaction.
• Proven leadership experience within luxury retail, premium retail or a customer-focused environment.
• Experience managing and developing leaders and teams within a multi-layered retail structure.

Conoscenze

Leadership

Coaching

Client experience

Communication

Collaboration

Strategic planning

Talent development

Descrizione del lavoro

Burberry in Rome Castel Romano Outlet is seeking an Assistant Store Manager to support a 19-person team and lead in-store operations, client experience, and commercial performance. Working closely with the Store Manager, you will coach leaders, ensure exceptional service, and uphold Burberry's standards of luxury retail.

You will champion a collaborative culture, drive talent development, and manage daily activities spanning inventory, visuals, and store processes to deliver memorable luxury