Luxury Store Leadership & Client Experience Lead

Burberry; Italia; On-site; EUR 45,000 - 65,000; Full time

Job summary

Burberry is seeking a retail manager to support the Store Director in delivering exceptional sales and operational excellence. The role includes leadership development, enhancing client experiences, and driving business performance.

The ideal candidate will have significant retail management experience, strong coaching abilities, and a deep understanding of luxury client expectations. This position offers the opportunity to contribute to a dynamic team culture with a focus on excellence.

Qualifications

• Significant experience in a retail management or supervisory role, ideally within luxury fashion or premium retail.
• Proven ability to coach and develop high-performing teams in a fast-paced environment.
• Strong understanding of luxury client expectations and the art of clienteling.

Responsibilities

• Support the Store Director in leading the store to deliver exceptional sales and service.
• Champion the Burberry Experience, ensuring a personalized client journey.
• Drive sales, profitability, and exceed performance targets.

Skills

Leadership

Coaching and Development

Client Experience

Sales Performance

Problem-Solving

Job description

Burberry is seeking a retail manager to support the Store Director in delivering exceptional sales and operational excellence. The role includes leadership development, enhancing client experiences, and driving business performance.

The ideal candidate will have significant retail management experience, strong coaching abilities, and a deep understanding of luxury client expectations. This position offers the opportunity to contribute to a dynamic team culture with a focus on excellence.