Luxury Retail Facilities Lead

Ermenegildo Zegna Holditalia S.p.A; Milano; On-site; EUR 35,000 - 40,000; Full time

Job summary

Ermenegildo Zegna Holditalia S.p.A is seeking a Retail Facility Specialist based in Milan to support the Retail Facility Manager with maintenance for stores in the region. You will coordinate planned and corrective maintenance, track schedules, and liaise with stores and vendors to ensure timely, compliant work.

The role requires 3–4 years in facility management, a degree in Architecture/Engineering, strong cost-tracking and Excel skills, and CAD knowledge.

Qualifications

• 3–4 years of experience in facility management or similar roles, preferably in retail.
• University degree in Architecture or Engineering.
• Strong analytical skills with cost-tracking experience.
• Proficient in Microsoft Excel and CAD.

Responsibilities

• Coordinate and monitor planned and corrective maintenance activities.
• Track and update maintenance plans and schedules.
• Act as a key contact for stores and internal stakeholders.
• Follow up on maintenance requests and ensure timely execution.
• Support vendor coordination and KPI monitoring.
• Ensure proper documentation of maintenance activities.
• Participate in store checks and inspections.
• Contribute to continuous improvement of facility management processes.

Skills

Facility management

Cost tracking

Excel

CAD

Education

Architecture/Engineering degree

Tools

CAD

MS Office

Job description

Ermenegildo Zegna Holditalia S.p.A is seeking a Retail Facility Specialist based in Milan to support the Retail Facility Manager with maintenance for stores in the region. You will coordinate planned and corrective maintenance, track schedules, and liaise with stores and vendors to ensure timely, compliant work.

The role requires 3–4 years in facility management, a degree in Architecture/Engineering, strong cost-tracking and Excel skills, and CAD knowledge.