Luxury Private Client Coordinator (Maternity Cover)

Fidenza Village; Fidenza; On-site; EUR 28,000 - 38,000; Full time

Job summary

Fidenza Village is seeking a Private Clients Services Coordinator (Maternity Cover Contract) to support the Private Clients team in delivering seamless, personalised experiences for high‑value guests.

You will manage appointments, Personal Shopping sessions and private moments, keep client information accurate, and enable the team to personalise every interaction while safeguarding data quality and event readiness.

Qualifications

• Experience with luxury client services is essential.
• Proficient in maintaining accurate client records and profiles.
• Comfort with digital tools, reporting platforms, and AI-enabled solutions.

Responsibilities

• Coordinate Private Client appointments and events with accuracy and promptness.
• Keep client information up-to-date to enable personalised service.
• Provide administrative support to the team to focus on relationships.
• Ensure every interaction aligns with luxury standards.

Skills

CRM and guest records

Digital tools & reporting

Booking logistics coordination

Clear professional communication

Tools

CRM software

AI-enabled solutions

Job description

Fidenza Village is seeking a Private Clients Services Coordinator (Maternity Cover Contract) to support the Private Clients team in delivering seamless, personalised experiences for high‑value guests.

You will manage appointments, Personal Shopping sessions and private moments, keep client information accurate, and enable the team to personalise every interaction while safeguarding data quality and event readiness.