Luxury Housekeeping Supervisor – Florence Retreat

Hospitaliti; Toscana; Vor Ort; EUR 25.000 - 31.000; Vollzeit

Zusammenfassung

Collegio alla Querce, Auberge Resorts Collection in Florence is seeking a Housekeeping Supervisor to lead the team and uphold the highest cleanliness and presentation standards across the property. You will guide daily operations, coordinate with Front Office, and mentor new staff to ensure exceptional guest experiences.

The role emphasizes strong leadership, attention to detail, and fluent English communication.

Qualifikationen

• At least 2 years of previous experience as a Housekeeping Supervisor in a luxury hospitality environment.
• Exceptional attention to detail, organizational skills, and commitment to delivering an outstanding guest experience.
• Strong leadership and interpersonal skills, with the ability to motivate and guide a team while maintaining high standards of service.
• Ability to communicate effectively in English, both spoken and written.
• Ability to work a flexible schedule, including weekends and holidays, in accordance with departmental needs.

Aufgaben

• Inspect guest rooms, suites, and public areas to ensure cleanliness, presentation, and maintenance meet the property's standards.
• Verify room readiness and coordinate priorities with the Front Office team to support smooth arrivals and departures.
• Ensure that amenities, linen, supplies, and in-room details are presented accurately and consistently.
• Identify and report maintenance issues, following up with the relevant departments to ensure timely resolution.
• Coordinate daily housekeeping activities, including room assignments, turndown service, and special guest requests.
• Maintain clear communication with Front Office, Maintenance, Laundry, and other departments to ensure seamless operations.
• Monitor the availability and appropriate use of cleaning supplies, linen, and equipment.
• Support the management of lost and found items in accordance with property procedures.
• Ensure compliance with established cleaning procedures, hygiene standards, and health and safety requirements.
• Verify that cleaning products and equipment are used, stored, and handled correctly.
• Support responsible use of resources, promoting care for linen, amenities, and supplies.
• Report any safety concerns, damages, or irregularities promptly and ensure appropriate follow-up.

Kenntnisse

Leadership

Team supervision

Attention to detail

English communication

Jobbeschreibung

Collegio alla Querce, Auberge Resorts Collection in Florence is seeking a Housekeeping Supervisor to lead the team and uphold the highest cleanliness and presentation standards across the property. You will guide daily operations, coordinate with Front Office, and mentor new staff to ensure exceptional guest experiences.

The role emphasizes strong leadership, attention to detail, and fluent English communication.