Luxury Housekeeping Supervisor - Elevate Guest Experience

Auberge Collection; Toscana; Presencial; EUR 25.000 - 31.000; Jornada completa

Descripción de la vacante

Collegio alla Querce, Auberge Collection, Florence, seeks a Housekeeping Supervisor to lead the housekeeping team, ensure impeccable cleanliness, and maintain high service standards across all rooms and public areas.

The role requires at least 2 years in luxury hospitality supervision, strong leadership, and excellent English communication. Seasonal, full-time position with a competitive €28,000 gross annual salary (14 months), based in Florence, Italy.

Formación

• At least 2 years of experience as a Housekeeping Supervisor in a luxury hospitality environment.
• Exceptional attention to detail, organizational skills, and commitment to delivering an outstanding guest experience.
• Strong leadership and interpersonal skills, with the ability to motivate and guide a team while maintaining high standards of service.
• Ability to communicate effectively in English, both spoken and written.

Responsabilidades

• Supervise and support the Housekeeping team in daily responsibilities, fostering a service-oriented environment.
• Assign daily tasks and room allocations, ensuring clear priorities and smooth operations.
• Onboard and develop new team members, sharing best practices and encouraging continuous improvement.
• Promote a positive team culture built on respect, accountability and attention to detail.
• Inspect guest rooms, suites and public areas to ensure cleanliness and presentation meet standards.
• Coordinate with Front Office to support smooth arrivals and departures.
• Monitor cleaning supplies, linen, and equipment usage and stock levels.
• Manage lost and found items following property procedures.
• Ensure compliance with cleaning procedures, hygiene and safety requirements.

Conocimientos

Leadership

Attention to detail

English communication

Interpersonal skills

Descripción del empleo

Collegio alla Querce, Auberge Collection, Florence, seeks a Housekeeping Supervisor to lead the housekeeping team, ensure impeccable cleanliness, and maintain high service standards across all rooms and public areas.

The role requires at least 2 years in luxury hospitality supervision, strong leadership, and excellent English communication. Seasonal, full-time position with a competitive €28,000 gross annual salary (14 months), based in Florence, Italy.