Luxury Guest Services Intern — Florence Hotel Experience

Four Seasons; Toscana; On-site; EUR 8,900 - 13,000; Full time

Benefits offered by this job

Monthly compensation (national intern规

Training and development opportunities

Complimentary accommodation at other-F

Complimentary dry cleaning for staff

Employee meals

Job summary

Four Seasons Hotel Firenze is seeking a motivated Guest Services Intern to join our team, starting from September 2026 for six months. This role will support guest transportation, arrivals and departures, including welcoming guests and assisting with luggage, as well as managing errands.

The intern will also ensure high standards of cleanliness in guest areas, assist the Reception and Concierge teams, and respond to a wide range of guest requests, delivering a seamless and personalized service

Qualifications

• Attention to detail and customer service mindset.
• Strong interpersonal skills and teamwork.
• Valid driving license.

Responsibilities

• Greet guests and assist with luggage during check-in and check-out.
• Assist guests with inquiries about hotel services, hours, and city sights.
• Support Front Office and Concierge teams to ensure smooth operations.
• Maintain high standards of cleanliness in guest areas and luggage storage.
• Assist with shoeshine service and other guest-related tasks.

Skills

Italian language

English language

Job description

Four Seasons Hotel Firenze is seeking a motivated Guest Services Intern to join our team, starting from September 2026 for six months. This role will support guest transportation, arrivals and departures, including welcoming guests and assisting with luggage, as well as managing errands.

The intern will also ensure high standards of cleanliness in guest areas, assist the Reception and Concierge teams, and respond to a wide range of guest requests, delivering a seamless and personalized service