Front Office Intern — Florence Luxury Hotel

St. Regis Hotels & Resorts; Toscana; On-site; EUR 6,100 - 7,300; Full time

Job summary

St. Regis Hotels & Resorts in Florence is seeking a Front Office Intern to assist in daily Front Office operations and interact with guests.

During the internship you will help with check-in/check-out, guest assistance and team support, while gaining knowledge of room categories, rates, packages, promotions and hotel systems. Fluency in English is required, Italian knowledge is highly recommended, and you should maintain excellent grooming and customer service standards.

Qualifications

• Fluency in English is required; good knowledge of Italian language is highly recommended.
• Good communication skills.
• Commitment to deliver a high level of customer service.
• Excellent grooming standards.
• Ability to work independently and as part of a team.

Responsibilities

• As a Front Office Intern, the student will assist in daily Front Office operations and work with customers and Guests.
• During the internship, the intern will support the team in tasks such as check-in and check-out procedures, Guest assistance and Team support.

Skills

Fluency in English

Italian language

Communication skills

Customer service

Grooming standards

Teamwork

Job description

St. Regis Hotels & Resorts in Florence is seeking a Front Office Intern to assist in daily Front Office operations and interact with guests.

During the internship you will help with check-in/check-out, guest assistance and team support, while gaining knowledge of room categories, rates, packages, promotions and hotel systems. Fluency in English is required, Italian knowledge is highly recommended, and you should maintain excellent grooming and customer service standards.