Lead Housekeeping Floor Supervisor – Florence, Luxury Hotel

Four Seasons Hotels Ltd; Toscana; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Dry cleaning for uniforms

Employee meals

Training & development

Job summary

Four Seasons Florence is seeking a passionate Floor Supervisor to join our Housekeeping team. You will lead, coach, and supervise Room Attendants to ensure guest rooms meet the highest Four Seasons standards through daily inspections and proactive supervision.

This full-time role requires a minimum of 2 years of luxury hotel housekeeping experience, with strong leadership, organizational skills, and fluency in Italian and English.

Qualifications

• Minimum 2 years of Housekeeping experience in luxury hospitality.
• Strong leadership abilities and coaching experience.
• Excellent communication and cross-department collaboration.
• Fluency in Italian and English, both written and spoken.

Responsibilities

• Lead, coach, and supervise Room Attendants and Linen Runners to uphold Four Seasons standards.
• Conduct room inspections and coordinate housekeeping activities for timely readiness.
• Oversee floor operations, supplies, cleanliness, and maintenance issue resolution.
• Anticipate guest needs and resolve concerns to deliver exceptional service.
• Plan daily activities based on occupancy and coordinate with other departments.
• Support inventory management and administrative housekeeping tasks.

Skills

Housekeeping leadership

Quality inspections

Attention to detail

Communication

Italian & English

Job description

Four Seasons Florence is seeking a passionate Floor Supervisor to join our Housekeeping team. You will lead, coach, and supervise Room Attendants to ensure guest rooms meet the highest Four Seasons standards through daily inspections and proactive supervision.

This full-time role requires a minimum of 2 years of luxury hotel housekeeping experience, with strong leadership, organizational skills, and fluency in Italian and English.