Luxury Front Desk: Junior Telephone Operator | Growth

Hotel La Palma; Capri; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Staff accommodation

Staff canteen

Kitchen & laundry services

Job summary

Hotel La Palma in Capri, a luxury property undergoing transformation into a 50-room-and-suite hotel, invites applications for a Junior Telephone Operator. You will support the Front Office team, handling calls, relaying messages, and providing information about facilities and services to international guests.

Ideal candidates are service-oriented with a passion for hospitality, able to work collaboratively across departments, and maintain precise records in a fast-paced luxury environment.

Qualifications

• Advanced English is required.

Responsibilities

• Handle incoming and outgoing calls for guests and staff.
• Direct communications to the appropriate departments.
• Take and relay messages accurately and discreetly.
• Provide information about hotel facilities and services to guests.
• Support email correspondence and maintain logs per hotel standards.
• Collaborate with all departments to ensure efficient guest service.

Skills

Advanced English

Education

No formal degree required

Tools

Front office software

Job description

Hotel La Palma in Capri, a luxury property undergoing transformation into a 50-room-and-suite hotel, invites applications for a Junior Telephone Operator. You will support the Front Office team, handling calls, relaying messages, and providing information about facilities and services to international guests.

Ideal candidates are service-oriented with a passion for hospitality, able to work collaboratively across departments, and maintain precise records in a fast-paced luxury environment.