Luxury Hotel Telephone Operator Intern – Capri

Oetker Hotel Management Company GmbH; Capri; Sur place; EUR 6 700 - 10 000; Plein temps

Avantages offerts par ce poste

Staff accommodation

Staff canteen

Kitchen & laundry

Résumé du poste

Hotel La Palma, Capri’s historic luxury property transformed into a 50-room-and-suite haven, invites you to join its Front Office team as a Telephone Operator Intern.

You will support guest communications, handle calls, direct inquiries, and learn hotel systems while delivering impeccable service in a prestigious setting.

This internship offers hands-on experience in luxury hospitality, with staff accommodation options and a staff canteen, fostering professional growth.

Qualifications

• Enthusiastic, eager to learn about luxury hospitality.
• Guest-focused with professional communication.
• Hospitality student or recent graduate.

Responsabilités

• Assist in managing incoming and outgoing calls.
• Direct communications to appropriate departments.
• Take messages and provide information about hotel facilities.
• Support internal email communication and records.

Connaissances

Guest service

Communication

Administrative skills

Formation

Hospitality student

Outils

Phone system

Front Office software

Description du poste

Hotel La Palma, Capri’s historic luxury property transformed into a 50-room-and-suite haven, invites you to join its Front Office team as a Telephone Operator Intern.

You will support guest communications, handle calls, direct inquiries, and learn hotel systems while delivering impeccable service in a prestigious setting.

This internship offers hands-on experience in luxury hospitality, with staff accommodation options and a staff canteen, fostering professional growth.