Luxury Guest Relations Agent — Curate Memorable Capri Stays

Oetker Hotel Management Company GmbH; Capri; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation package

Healthy work-life balance

Shared staff accommodation

Daily staff meals

Job summary

Hotel La Palma in Capri, part of Oetker Hotels, is transforming into a luxury 50-room-and-suite property and seeks a Junior Guest Relations Agent. You will be the dedicated contact for guests, helping create personalized, memorable stays with warmth and discretion.

Advanced English is required to engage with international guests; the role offers career development within a world-class luxury environment and opportunities tied to Casa Tua dining experiences.

Qualifications

• Passion for people and hospitality.
• Engaging personality and high emotional intelligence.
• Ability to connect with an international clientele.

Responsibilities

• Act as a dedicated point of contact throughout the guest journey.
• Support anticipation of guest needs and build meaningful relationships.
• Contribute to delivering seamless luxury service with warmth, authenticity, and attention to detail.

Skills

Empathy

Interpersonal skills

Communication

Job description

Hotel La Palma in Capri, part of Oetker Hotels, is transforming into a luxury 50-room-and-suite property and seeks a Junior Guest Relations Agent. You will be the dedicated contact for guests, helping create personalized, memorable stays with warmth and discretion.

Advanced English is required to engage with international guests; the role offers career development within a world-class luxury environment and opportunities tied to Casa Tua dining experiences.